J.D. Power 2017 India Tractor CSI Study: Tractor Service Satisfaction Improves In India

Motoroids

Customer satisfaction with tractor after-sales service in India has improved year over year, while tolerance toward substandard service experience has declined, according to the J.D. Power 2017 India Tractor Customer Service Index (CSI) Study. Currently in its third year, the study examines satisfaction among tractor owners who visited an authorized service centre for maintenance or […]

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