Calling your bank? Be prepared to have your voice biometrics collected
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Your bank is probably recording you, for your own good.
The other day, I had to do the unthinkable and actually pick up the phone to make a call (shudder). I was having trouble booking a hotel room online and figured that my credit card company, Chase, was doubting my desire to go to Calgary in February and had flagged the purchase as potential fraud. While we all appreciate it when our credit card company prevents fraud (I will forever be grateful to Amex for noting that I would never spend $2,000 on televisions at a Walmart in Mississippi), it is annoying when they block real purchases and force you to pick up the phone and speak into it.