Wayback Wednesday: At least he asked
Malware from the web is slowly becoming a problem where this support pilot fish works.
“We have about two tickets a week with users saying they have thousands of viruses and they need to download software,” says fish.
“Now, every machine has virus protection, and everyone runs locked-down in user-only mode to prevent the rogue installation of software. But we have decided we need to increase our user awareness after the following ticket was received at the help desk:
“‘I just received an ominous warning that my computer was infected with several viruses. I tried running the program to remove these viruses (as it indicated for me to do), but I’m not sure it worked.