Microsoft blocks Windows 10 May 2019 Update on the Surface Book 2
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It’s not every day that Microsoft can’t work out a bug on its own hardware, but that’s what has happened with the Microsoft Surface Book 2: Microsoft has blocked the devices from updating to the Windows 10 May 2019 Update.
Microsoft says the root cause is issues with the discrete GPU inside the notebook. Two things may happen, Microsoft said in a support note: Either Nvidia’s discrete GPU may disappear from the Device Manager, or games that require the discrete GPU may simply refuse to open. A Surface Book 2 evaluation unit issued to PCWorld by Microsoft experienced that problem, refusing to play the game Broforce, as evidenced by the screenshot that accompanies this story.