South Africa’s integrated rapid public transport networks (IRPTNs) are still largely underdeveloped and officials are still learning lessons along the way. During city-specific sessions at the Southern Africa Transport Conference, last week, Tshwane bus service A Re Yeng acting director Ruth Motasa said the success of any bus rapid transit (BRT) system, such as A Re Yeng, would only be realised if there was an understanding that it should service the people that impact the economy.