Apple’s New Repair Policy Makes Fixing Your iPhone Less of a Nightmare
Apple announced Thursday that it would expand its iPhone maintenance programs to include selling “the same genuine parts, tools, training, repair manuals and diagnostics” to independent repair shops for the most common out-of-warranty fixes.
Previously, a store needed to be part of the network of service providers officially authorized by Apple to purchase authentic materials from the company or to repair iPhones without voiding the devices’ warranties.
Apple has long faced criticisms for an opaque and restrictive repair process that limited customers options to Apple Stores and its authorized service providers, which were scarce in some regions and often charged large markups for their services.
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