Retail banking in 2019 overview: industry stats, trends, & market outlook (GS, JPM, C)
Business Insider Intelligence is launching its brand new Banking coverage in early September. To obtain a free preview of our Banking Briefing, please click here. When people think about "banking," most of them actually think of retail banking. This subset of the industry includes basic financial services offered to the general public — but the face of the general public is changing.
As millennials and Gen Zers continue aging into the workforce and becoming some of society's biggest earners, banks are being forced to adapt their solutions to match their digital-first preferences, or risk losing them to fintechs and emerging players.
Below we've outlined the state of the retail banking industry, and how banks are staying on top of evolving market trends.See the rest of the story at Business Insider
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