Draft e-comm SOP: COO responsible for meeting norms, staff to download Aarogya Setu app

Making the chief operating officer (COO) of firms such as Amazon and Flipkart responsible for strict implementation of social distancing and sanitisation norms and staff compulsorily downloading the 'Aarogya Setu' app are among the measures proposed in the draft Standard Operating Procedure (SOP) for e-commerce operations during the COVID-19 pandemic.

With the government allowing e-commerce companies to operate during the nationwide lockdown, a draft SOP has been formulated and circulated to stakeholders.

"The purpose of this SOP is to provide health and safety guidance for cleaning, maintaining hygiene and safety at workplace during a pandemic outbreak across the supply chain, including First Mile Sellers," according to the draft norms, accessed by PTI.

The COO, it said, will have the overall accountability for ensuring the compliance requirements of the SOPs.

Also, regional facility and infrastructure manager or similar shall be responsible for carrying out specific tasks while the .