PlayStation, Barclays, HSBC, Lloyds, Channel 4 and ITV DOWN – huge mass outage takes websites offline
A MASS outage has taken banks, streaming sites and even the PlayStation Network offline for thousands of users.
The mystery issue appears began affecting a wide range of services at around 5pm UK time / noon New York time.
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Website outage – what has happened?
Online outage tracker Down Detector has logged tens of thousands of reports in a matter of minutes.
And the outage appears to be affecting users across the UK and USA.
One of the most-complained about outages is PlayStation Network.
That’s the service that lets PS4 and PS5 owners play their games online.
According to frustrated gamers, they’re unable to log in and play with pals.
Gamers have also been struck down by a Steam outage.
That’s one of the world’s most popular gaming stores – and is widely used by PC owners.
A number of UK bank websites are also reported to have gone offline for affected users.
These include HSBC, Barclays, Lloyds Bank, Halifax, TSB, Tesco Bank, and the Bank of Scotland.
It’s a similar story in the US, with USBank, American Express, CapitalOne and Chase down.
UK retailers like John Lewis and Argos also appear to have been affected.
And in the US, reports of outages are flooding in around Amazon and Costco.
Some users aren’t reporting issues, and say they can access services fine.
It’s possible that a back-end service like Amazon Web Services, or a Content Delivery Network (CDN), may have failed.
However, Amazon has denied that Web Services is linked to the outage.
Which websites are down?
Dozens of websites and services are being listed as offline or not working properly.
These include:
- PlayStation Network
- HSBC
- Steam
- Barclays
- Lloyds Bank
- Halifax
- Airbnb
- TSB
- Call of Duty
- Warframe
- Channel 4
- Waitrose
- Sky Bet
- Xero
- EA
- ITV
- British Airways
- Tesco Bank
- LastPass
- Fifa
- Argos
- John Lewis
- UPS
- McDonalds
- Premiere Inn
- Fortnite
- Cloudfare
- 123 Reg
- Credit Karma
- Nvidia
- Bank of Scotland
- Now TV
- Barclaycard
- Amazon Web Services
- Sainsbury’s Bank
- Epic Games Store
- Aldi
- Capital One
- Chase
- Salesforce
- Expedia
- Delta
- AT&T
- HBO Max
- US Bank
- Fedex
There may be more services that haven’t been flagged on Down Detector.
It’s also worth noting that some services flagged as offline might not be linked to the wider outage.
We’ve asked PlayStation, Sainsbury’s, Argos, John Lewis and Epic Games, Amazon Web Services and Oracle for comment.
In a statement sent to The Sun, an Amazon spokesperson said: “There are reports of issues related to a Content Delivery Network (Akamai) outside of Amazon’s Network.
“We have investigated AWS services such as Amazon Route 53 and Amazon CloudFront and these services are all operating normally at this time.”
A Sainsbury’s spokesperson said: “We are now up and running and we apologise for any inconvenience caused.”
More to come…
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