From failed medical devices to wrongful arrests, this is what happens when inclusive design takes a backseat

Here are 4 tangible ways to make product design more diverse from the outset.

People interact with machines in countless ways every day. In some cases, they actively control a device, like driving a car or using an app on a smartphone. Sometimes people passively interact with a device, like being imaged by an MRI machine. And sometimes they interact with machines without consent or even knowing about the interaction, like being scanned by a law enforcement facial recognition system.

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