Battlefield 2042's downward spiral of negativity continues as the player count drops due to the lack of polish and unruly number of bugs, yet a glimmer of hope lies for the PC users as Steam is issuing refunds for those who've encountered severe disruption during their playtime. It is no secret that Battlefield 2042 is the franchise's worst release ever, garnering massive backlash due to the lack of competency and customer respect that both the developer and publisher have exhibited with this release.
Typically, Steam has provided a strict yet gracious refund policy of compensating troubled users who have spent no more than 2 hours in a game within a 14-day period. As long as players do not request refunds too often, Steam Support will give them their money back, either to their Steam Wallet or the original payment method. However, Battlefield 2042 is a special case. The game reportedly has been so broken that many have spent more time configuring the in-game settings and dealing with bugs and glitches that their actual playtime does not apply to the 2-hour/14-day refund period.
For the best chance of getting reimbursed for Battlefield 2042 through Steam refunding, PC users should not ask for a refund the usual way, as the request will likely be rejected. Instead, players should access their "Purchase History" by opening their "Account Details." Choose Battlefield 2042 and then select the topic option, "I have a question about this purchase." Going through with the game's refund in this manner should significantly increase one's chances of receiving reimbursement, regardless of playtime.
After choosing the topic statement mentioned above, a large text box will appear, requiring users to provide an explanation of why they want to refund Battlefield 2042. Keep in mind that Steam Support will presumably mention in their reply that the refunded charge will only go to the player's Steam Wallet. If players wish for their payment of the half-baked chaotic Battlefield 2042 to be returned to their bank account, it would be wise to disclose this in the request.
The refund method described above primarily applies to Steam users who have exceeded their Battlefield 2042 playtime limit. Those who have not yet played over two hours or have purchased the game within the past two weeks can receive their reimbursement through the standard refund method on Steam. This process can be done by selecting the straightforward option of "I'd like to request a refund."
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