I’m furious after Hermes driver left my £160 package wedged under a dirty BIN on the street and told me it was delivered

A WOMAN was furious when her £160 Hermes parcel was stuffed beneath a stinking bin. Karen Hindhaugh’s brand new designer trainers were left out in full view of her neighbours. Karen branded the move by the parcel giants “shambolic”. Speaking to ChronicleLive, Karen – who is the managing director for a PR firm – explained […]

A WOMAN was furious when her £160 Hermes parcel was stuffed beneath a stinking bin.

Karen Hindhaugh’s brand new designer trainers were left out in full view of her neighbours.

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The package was left by the bin[/caption]

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Karen’s parcel was left out in the street, she said[/caption]

Karen branded the move by the parcel giants “shambolic”.

Speaking to ChronicleLive, Karen – who is the managing director for a PR firm – explained how she received a notification saying her parcel had been delivered.

But when she returned to her home in Tynemouth, North Tyneside, she realised the package had been left stuffed under a neighbour’s dirty wheelie bin.

She said she feared that had she not found it, a passer-by could have grabbed the parcel – clearly wrapped in posh Moda from Pelle packaging – assuming it had been discarded.

As the delivery slot was for between 12 and 2pm on a Sunday, Karen had assumed the parcel would be left with a neighbour – not lying in the dirt.

She said: “I’m horrified that Hermes could have left my package beneath a wheelie bin on a public road.

“Anyone who saw the parcel being delivered could easily have taken it. It’s shambolic.”

Karen explained how the bins on her street are left in a “dirty and muddy recess” that can be accessed by anyone passing by.

She added: “I’d missed an Amazon package about 30 minutes before the Hermes delivery was made that was successfully left with a neighbour.

“If I hadn’t seen the parcel under the bin, I might never have got it. The bins are emptied every Wednesday and the chances are it would either have gone out with the rubbish.

“If a passer-by had seen it, they would probably have thought, given where it was left, that it had been discarded and they may well have just taken it.”

A spokesperson for Hermes told ChronicleLive: “We successfully deliver over 700 million parcels a year, but occasionally things do go wrong.

“We have been in touch with the customer to apologise and have provided a gesture of goodwill.”

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Karen said anyone could have taken the £160 designer shoes[/caption]