The right to repairable broadband befits a supposedly critical utility

A bolt of lightning has caused me days of misery, because the fix requires too much proprietary tech

Column  I heard an electric discharge, a bit like a Jacob's ladder, immediately before a deafening crack of thunder. I'd never been so close to a lightning strike! All of the lights in the house went bright, then dimmed, then went back to normal. "Uh-oh," I thought, "I'm in trouble now." Everything in the house had been hit by a nasty surge and the oft-spoken aphorism that broadband services are now a utility to rank with water and electricity was suddenly very, very, real to me.…