I had $3,000 worth of luggage stolen on an American Airlines flight – I’m enraged with the company’s reaction
A VISUAL artist claims he had $3,000 worth of luggage stolen while on an American Airlines flight.
Twitter user Soba, of Texas, said that he paid $60 for American Airlines to check his equipment box during his flight.
A Twitter user claims $3,000 worth of equipment was stolen while he was on a flight[/caption] The artist said that the airline had been dodging his attempts to contact them[/caption]He said that before he checked in for his flight, he checked the contents of the box with employees of the airline present “for security purposes.”
The Twitter user said that everything was intact, and he trusted the airline enough to hand over his equipment for the entirety of his flight.
Upon opening his equipment box after the flight, the artist reportedly found the $3,000 worth of equipment “stolen.”
“What kind of service is this???” he wrote on Twitter.
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Soba said that after discovering the devastating disappearance of his property, he reached out to American Airlines multiple times to no avail.
He claimed that the airline had been “ducking” him and “giving him the runaround ALL day.”
“When you check in your luggage they are supposed to take care of your things,” a follow-up post said.
Soba included details about his flight in a tweet that went viral.
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Soba attached pictures of his empty equipment box to the tweet, as well as a picture of his luggage tag.
He then implied that he would take legal action if American Airlines didn’t resolve the matter.
“I need a resolution asap or it’s a court date between us,” Soba directed at the company.
Fellow creative artists reached out to Soba on social media to show their support.
“I can’t even imagine the loss in trust and position this must put you in,” photographer Leon Contreras replied to Soba.
“Know you will bounce back.”
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“Our team has been in touch with the customer, and we’re working to resolve the issue,” an American Airlines spokesperson told The Sun.
The Sun has also reached out to Soba for additional comment.
American Airlines said that they are working with the customer to resolve the problem[/caption]We pay for your stories!
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