988 is an urgently needed national lifeline for mental health support, but will it be ready?
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The system is scheduled to go fully into effect on July 16, but not everyone is convinced it will be a smooth transition.
In February 2021, the Los Angeles Police Department teamed up with mental health services center Didi Hirsch to divert some of its 911 mental health calls. The program was such a success that the LAPD expanded it in June.