The complainant, Jabez Samuel was billed and forced to pay Rs 861 for a 4-5 km journey which should not have cost more than Rs 200. According to him, he, his wife, and an assistant had booked a cab on October 19, 2021 for four hours. They found the cab untidy and the driver not only refused to turn on the AC but also behaved rudely with them. After travelling for a distance of about 4-5 km, they deboarded the cab.
