Customer Service Enhancements Driven by Help Desk Within Digital Transformation
Under Statista, about $1.3 trillion was spent on digital transformation worldwide. And this index grows by 10.4% yearly. Furthermore, over half of the companies that don’t use the software for business improvement find that they will start to lose their clients within twelve months. This is especially true for the customer service branches. That’s because client dissatisfaction causes more than $4.