The residents of Khurda in Odisha demanded a bus service between Nayagarh and Bhubaneswar, citing the increasing need for public transport services. Jan Kalyan Pratisthan, a resident organization, filed a petition with the Chief Minister's Grievance Cell, citing that people are having a tough time due to the bullying by private transport service operators. Rath stated in his petition that the private operators dominate the Khurda and Nayagarh bus stand areas and bully passengers, and that they forcibly make people sit in their buses.