1 in 3 mental health patients hang up waiting for the hotline to be answered

Newshub reports: Newshub can reveal the percentage of callers to the 1737 mental health line who have hung up while waiting in a queue has nearly doubled over the past three years. In January 2020, 16 percent of callers to 1737 hung up while they were in the queue. Three years later, it was 31 […]

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Newshub reports:

Newshub can reveal the percentage of callers to the 1737 mental health line who have hung up while waiting in a queue has nearly doubled over the past three years.

In January 2020, 16 percent of callers to 1737 hung up while they were in the queue. Three years later, it was 31 percent. It peaked in November last year at 33 percent.

Amazing. They announce $1.9 billion in extra mental health funding, and the outcome is 1 in 3 callers to the mental health line hang up because it takes so long to get the phone answered.

Once again we see the Government manage the rare feat of spending heaps more and delivering worse outcomes.

The post 1 in 3 mental health patients hang up waiting for the hotline to be answered first appeared on Kiwiblog.