Our local McDonald’s is the ‘WORST’ in the UK – burgers are always freezing cold and deliveries take forever
FRUSTRATED McDonald’s customers have slammed their local franchise over subpar food and missing deliveries.
The McDonald’s Westway restaurant in Ealing, West London has been hit with criticism – with some saying it’s worse than any competitors.
One local man took to Facebook to warn others against ordering from the outlet.
“Don’t order from McDonald’s Westway I’m simply reporting a fraud,” he wrote.
“The food was not delivered, but marked as delivered, and the money is gone from my account.”
Others said their food was often cold and late, despite living nearby.
“It has turned up freezing each time,” they wrote.
“Bearing in mind I live nine minutes away by car yet each time they take over 25 minutes to deliver and they always have trouble getting a driver because they’re so busy so my order is sat on the side for 15 mins whilst they find someone to deliver it.
“I ordered tonight and it was ruined, it turned up freezing again and actually was the wrong order. When I tried to call them for an obvious refund they don’t answer!”
However, others were more sympathetic and praise the outlet’s staff for their service.
“Such a lovely team here. They are always busy but stay respectful and kind,” one person wrote.
“My little sister is allergic to dairy and she loves the mayo chicken – here they always make sure it’s without mayonnaise.”
McDonald’s said their staff work hard to ensure each meal is enjoyed.
“We are proud to serve around four million customers a day in over 1,450 restaurants across the UK & Ireland,” they said in a statement.
“Our restaurant teams work hard to ensure every customer who orders a McDonald’s has a positive experience, and we’re disappointed to hear of any instances that fall short of our high standards.”