DIAL introduces self baggage drop facility at Delhi airport's Terminal 3

Delhi airport operator DIAL on Monday said it has introduced Self Baggage Drop (SBD) facility at Terminal 3 that will help reduce the waiting time for passengers at the airport.

SBD aims to streamline the baggage drop-off process, reduce the wait time for passengers by around 15-20 minutes and further enhance the overall airport experience. The facility can cater to up to three passengers per minute, according to the Delhi International Airport Ltd (DIAL).

Currently, domestic passengers will be able to use the facility, and it will be made available for international passengers post mandatory approvals.

A total of 14 SBD machines, including 12 automated and two hybrids, have been installed.

"While currently, passengers travelling IndiGo will be able to use the facility, five other airlines, including Air India, Vistara, Air France, KLM Royal Dutch Airlines and British Airways, are likely to allow usage of self-baggage drop for their passengers in the near future," DIAL said in a ..