Emerging tech will empower conscious consumers

Companies that effectively use new technologies to share their ESG story will win customers.

Most consumers today want to buy from brands that align with their values—it’s more important to them than cost and convenience, brand loyalty, or product functionality. They will pay more for products and services that tangibly support their social, ethical, and environmental objectives—and abandon those that don’t. This sentiment has strong roots in the youngest consumers: An extraordinary 84% of teens told researchers they strive to buy based on their beliefs.

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