PEBCAK problem transformed young techie into grizzled cynical sysadmin

Banks aren't very creative, which became an issue for one customer

On Call  With Friday once more upon us, another week has descended from the energetic optimism of a Monday to the deflated downtime of Friday. To ease that slump The Register as always presents a new instalment of On Call, our weekly reader-contributed column that shares tells of tech support triumphs and terror.…