"We strongly condemn the action": Croma issues statement after duo thrashes staff for delay in iPhone delivery

Electronics retailer Croma has condemned the physical assault on one of its staff members by two customers in Delhi due to a delay in the delivery of an iPhone order. The company stated its commitment to customer service but emphasized its zero tolerance for such behavior. The two men involved in the assault have been arrested. The incident highlights the challenges faced by retailers in meeting high demand for new product releases, such as the recently launched iPhone 15 series.