Ticket machines are charging higher fares, says report

A report by the consumer organisation Which? says that ticket vending machines are charging passengers more than they should for some journeys, and that some cheaper fares are hard to find or not available. Which? said three out of four fares purchased online were cheaper, and that same day travel cost an average of 52 per cent more from machines. It has published the figures after sending ‘mystery’ shoppers to 15 stations.