INDIANAPOLIS — In a keynote address, Postmaster General and CEO Louis DeJoy spoke to more than 4,000 attendees at the 2024 National Postal Forum in Indianapolis. He described major elements of the Delivering for America plan, the history of factors making transformation necessary, and the scale and breadth of the organizational modernization now positioning the organization, and its employees and customers for a successful future. Significant accomplishments and areas of progress include: