CrowdStrike outage impacted NYC more than initially thought, mayor says

NEW YORK (PIX11) -- The global technology outage caused by cybersecurity company CrowdStrike on Friday had a greater impact on New York City than initially suspected, Mayor Eric Adams said on Tuesday.

The widespread disruptions affected computers running Microsoft Windows operating systems, impacting small independent businesses and big corporations, including banks, media companies, and hospitals.

The outage heavily impacted air travel, as dozens of flights out of Newark Liberty Airport, John F. Kennedy Airport, and LaGuardia Airport were grounded.

The outage continues to affect non-critical services across New York City. Officials announced that the CrowdStrike error affected 300,000 city-operated computers, compared to the 90,000 they originally thought.

The number of computers affected is now down to 40,000. Adams said he expects all services to be back online by the end of the week.

The mayor‘s office said it detected a minor issue with some law enforcement cameras. However, 911 and other critical services were not affected. The city credits good planning and practice.

“Our most critical services — 911-related, 311 — we isolate them in a separate environment, and we control which updates get pushed into that sector of the environment,” said Matthew C. Fraser – NYC’s Chief Technology Officer.