Costco Customers Slam New Food Court Item as 'Boring,' 'Overpriced'
Costco customers are up in arms about the box store’s newest addition to North American cafe menus. Fans of the chain took to Reddit and Instagram to show off their location’s updated menus.
Costco’s new Chicken & Bacon Sandwich is made with sliced, oven-roasted chicken breast, a slice of cheddar cheese, bacon jam, tomato, lettuce, and the chain’s signature mayo-and-mustard spread. It costs $6.99 and is served on ciabatta bread. Instagram user @whats_in_your_cart uploaded a close-up view of the new menu item.
While the sandwich sounds like a perfectly acceptable, if predictable, addition to Costco’s beloved cafe menu, many Reddit users were unsatisfied with the choice. A majority seemed to take issue with Costco’s perceived overuse of ciabatta bread, which many complained was dry and often cold.
The news that the sandwich itself was served cold did little to endear critics. “Would it kill them to toast the sandwiches?” u/tsr85 asked. “Another food court sandwich to bite the dust in four-to-six months, tops,” they added. “Seriously, the ciabattas were all the ones that were gonna age out from the floor bakery section, probably.”
“Same dry bread, too much of it too,” u/PigBeak lamented. “I really don't understand the thinking behind the decisions in the food court recently. Would've rather they raised prices or membership a little and kept the quality.”
“Costco, if you’re listening, please stop with the ciabatta bread,” u/KSMO pleaded.
“Seriously, did they over-order millions of pounds of ciabatta bread by accident, and now they're trying to think of different ways to get rid of it?” u/jedikimika cracked.
“That bread cold is so bad,” u/Xrunner08 agreed, “but toasted is amazing. I miss the turkey pesto!”
“I wish they'd stop with the ‘mustard/mayo’ on every new sandwich,” u/Slater_8868 said. “You can do better, Costco. I have faith in you!”
But for some, there was nothing Costco could do to save the sandwich short of dramatically lowering the price. “I don’t want a $7 sandwich. I want a $4 sandwich,” u/outtapocket805 complained.
One commenter, u/Livvy_NW, who claimed to be a Costco food court employee grieved some aspects of the new sandwich while assuring fans it wouldn’t last long on menus. “What we’ve been told is that the higher-up folks are gonna be rotating a new sandwich every few months,” she said.
The user further explained that the sandwich was served cold because, due to its construction, getting it in the oven would be a logistical nightmare. While she didn’t mind the idea of the new item, u/Livvy_NW noted, “I just hate that it’s bacon chutney” instead of real bacon. “It looks so weird,” she added. “And I love me some bacon.”
If you’re curious about Costco’s new Chicken & Bacon Sandwich, you can try it out at your nearest Costco location.