7 things to consider before you start a tough conversation

The difference between success and failure often lies in the setup.

In any tough conversation, the difference between success and failure often lies in the setup. The ability to communicate effectively, particularly in challenging situations, requires more than just spontaneity. It demands careful thought and preparation. The key to navigating these conversations successfully—delivering difficult feedback or communicating an unpopular change—is to think first. This approach allows you to tailor your message to the audience, maximizing the chances of a positive outcome. Here are seven crucial considerations to guide you in preparing for those difficult discussions.