What Is Order Packing? | Definition, Process, Importance

What is order packing?Order packing is the process of packing all the items for an order into an appropriate container before shipping it to the customer. It is the second step in order fulfillment, right after the picking process. The packing process takes place in the warehouse and typically consists of choosing appropriate materials and an appropriate container to pack the products, weighing the package, and labeling it with the relevant invoice or packing slip.What makes order packing important?Here are a few reasons why order packing is an important process:Prevent damageJust as it’s important for customers to receive the right items, it’s equally important that they get them in good condition. Damaged goods are a headache for both the customer and the business. For the customer, it means that they have to return the product and then wait all over again for a replacement or refund—which can take weeks to arrive. And for the business, it means collecting the damaged product, then s...