3 ways to improve business travel in the era of flight disruptions

While it is rebounding, business travel has hit quite a bit of turbulence due to unexpected flight disruptions and delays. This corporate travel leader weighs in.

In an era when global connectivity is crucial for business operations, travel disruptions have surged, affecting countless professionals. Our research indicates that the overwhelming majority of global business travelers—nearly 9 out of 10—have faced significant challenges in the past year due to unexpected flight delays, cancellations, or the need to reroute their journeys. These disruptions, whether due to a pandemic, a global IT outage, geopolitical conflicts, or extreme weather events, have compelled people to take unanticipated steps, underscoring the critical need for more resilient business travel solutions.