Sometimes, it is not enough to just cope with the problems – they need to be solved. Most people engage in problem solving every day. It occurs automatically for many of the small decisions that need to be made on a daily basis. For example, when making a decision about whether to get up now or sleep in for an extra 10 minutes, the possible choices and the relative risks and benefits of obeying the alarm clock or sleeping later come automatically to mind.Larger problems are addressed in a similar way. For example: “I have tasks that need to be done by the end of the week. How am I going to get them all done on time?” After considering the possible strategies, 1 is chosen and implemented. If it proves to be ineffective, a different strategy is tried. People who can define problems, consider options, make choices, and implement a plan have all the basic skills required for effective problem solving. Sometimes following a step-by-step procedure for defining problems, generating solutions,...
