Bought Pyrex during the COVID pandemic? You could be owed a refund

(WJW) – The Federal Trade Commission (FTC) announced this week that more than $88,000 in refunds are coming for some customers who purchased certain Pyrex products.

Roughly 10,200 customers who purchased measuring cups marketed as “Made in USA” by Instant Brands, the maker of Pyrex kitchen products are owed, the FTC says.

An FTC investigation revealed that some of these measuring cups were not made in America, but were instead imported from China.

In 2023, the FTC charged Instant Brands for the misleading advertising. At the time, investigators said that while Pyrex long leaned into being American-made, when the demand for its products rose during the COVID pandemic, Instant Brands "produced some Pyrex cups in China."

According to the FTC, over 110,000 units of the Chinese-made measuring cup sets were sold to U.S. consumers under the “Made in USA” label. Checks will be sent to 10,259 people affected by the issue, with a median value of $8 per customer, FTC data shows.

Every state has at least one impacted consumer. If you receive a check from the FTC, the agency encourages cashing it within 90 days. If you have questions about your refund, you can contact Simpluris at 833-244-7320 or visit the FTC website.

The FTC usually requires a company to provide a list of customers, their contact information, and how much they paid as part of its court orders. That information is then used to send impacted customers refunds. According to the agency, in most cases, it determines how much a recipient receives based on the "equal percentage of his or her total loss."