MPs unhappy with BSNL service; telco promises improvement in 6 months

A parliamentary committee on Monday expressed its displeasure at the quality of service and falling subscriber base of the government-owned BSNL, with some MPs citing the example of poor service they receive on their own mobiles to make a point, sources said.

In their briefing to the Estimates Committee headed by BJP MP Sanjay Jaiswal, officials assured the panel of improved service in the next six months, with nearly one lakh mobile towers set to be equipped with 4G service from the existing about 24,000 towers.

The BSNL, sources said citing the statement of officials representing the company, has relied on the concept of "Aatmanirbhar Bharat" by resorting to indigenous technology. "We were told that the results will be visible in six months," an MP said.

Telecom Secretary Neeraj Mittal and Bharat Sanchar Nigam Limited's CMD were among the senior officials who attended the meeting which focussed on the organisation's performance, especially on its 4G and 5G services.

The sources s