The Role of Technology in Scaling Customer-Led Growth
Technology is a powerful enabler of customer-led growth, but it's not a silver bullet. The best results come from combining the right tools with a customer focused strategy and human insight.
How Technology Supports CLG?
➜ Personalisation at scale: Tools like CRM platforms, customer success platforms and customer data platforms enable you to tailor interactions based on individual customer needs and expectations.
➜ Proactive support: AI and predictive analytics can identify at-risk customers, allowing you to intervene early. And ...