Why empathy should be your top leadership priority

Employees crave genuine understanding from their leaders—here’s how to deliver it effectively in 2025.

As a father of three, I’ve seen firsthand that people are naturally empathetic—my kids, for example, can’t help but get upset when they see someone hurt or in trouble. But as we grow up, empathy becomes trickier to navigate, especially at work. In a fast-paced world where staying ahead of the competition is critical, empathy often takes a backseat. And even when we try to show it, truly authentic empathy can feel like it’s in short supply.