Troy's new signs spark debate over panhandling

TROY, N.Y. (NEWS10) -- If you have walked through downtown Troy recently, you might’ve noticed new signs telling people: “It’s okay to say no to panhandlers.” City leaders say it’s about encouraging donations to local charities and resources — but the message is sparking mixed reactions.

You’ll find these signs throughout Troy. They read “it is okay to say no to panhandlers”, and the link on them takes people to a community resources page.

The signs began going up about 3 months ago. Troy Mayor Mantello says that the signs are not about putting a negative light on those who panhandle but about providing access to resources. "We're compassionate. But at the same time, we're not going to tolerate aggressive panhandling...We drive folks to say, okay, it's okay not to give direct money to a panhandler. Donate to some of these nonprofits who are providing shelter, food, a shower." Said Troy Mayor Mantello.

Joseph’s House and Shelter is a non-profit agency that serves the homeless population in Rensselaer and Albany counties. Executive Director of Joseph's House, Amy LaFountain, said while the signs may raise awareness, the issue is far more complex. "For some people, they choose not to, you know, engage with somebody who's panhandling. And then there's people who choose to engage with somebody who's panhandling. I don't necessarily believe the signs will change what people are doing."

Community members have mixed feelings. Some say that the signs are creating a more negative light on those who panhandle. "For the people who are trying to do what they need to do in order to make a living, it's going to make it a lot harder for them." said Troy resident Jonathan Tedford.

Troy resident Brittany Cardone does not think the signs are a good idea, saying, "It's actually scaring people away from all people, from all panhandlers. And like I said, some of them are not aggressive. There are certain people that shouldn't be doing it because they are aggressive with it and they approach people the wrong way, but others aren't like that."

Some local business owners said that they have noticed a decrease in panhandlers. But Marcos Lugo, owner of La Familia Barber Shop, said that he feels like the signs are not enough. "It's a big issue for the whole community. You know, I say all the local businesses around here, I believe they agree with me that it had to be addressed to another place in town. So, I believe the local authorities are doing the job, but I believe is not enough."

City officials said the signs are just the one step in a larger effort to connect people with long-term support. More information about community resources can be found on the City of Troy's website.