Can Robots Reboot The Travel Industry?

New service robots welcome visitors at the international travel fair in Berlin and could soon be the face of the check-in desk at international hotels. Ivor Bennett reports on how the latest wave of disruptive technology is affecting the travel industry.

Video Transcript:

It's not exactly service with a smile.

But not the attitude either.

"Discover 50 exciting travel stories in our new book 'From Berlin with Love.'"This is Chihira Kanae, Toshiba's vision of check-in desks of the future.