DirecTV Damaged My Roof -- Now What?

When a DirecTV dish damages Dianna Bush Nix’s roof, the company agrees to pay her for the repairs. But more than a year later, why is she stuck with a $3,695 bill?

Question: My roof was damaged by a DirecTV dish more than a year ago. I had to pay $895 out of my pocket for emergency repairs because it was an active leak that had already caused major damage to my living room ceiling. The roofer removed the dish and photo documented all the damage.