21 Ways To Win The Hearts Of Your Employees

Over a decade ago, the concept of heart-centered leadership was met with skepticism. People who had read my book on the subject were uncertain that heart-centered principles could thrive in a world obsessed with the pursuit of profit at any and all costs. Yet, the concept of a leader who champions traits such as empathy, transparency and self-care was intriguing to some people who found themselves questioning the status quo.

Today, leaders are beginning to recognize the value of a heart-centered approach. Evidence of this shift can be found in several recent studies. For example, the 2015 Harvard Business Review of the Best Performing CEOs in the World. Financial data was studied for this report, as well as each company's environmental, social, and governance (ESG) performance. In the past, the ranking was focused solely on hard stock market numbers. The recent Global Empathy Index findings by London-based consultancy Lady Geek, measured the "empathy quotient" of global companies, by looking at a number of metrics including analysis of internal culture, CEO approval ratings, and social media presence. These studies emphasize the importance of a more human-centric business model.

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