Новая публикация: Vidiasova, L., Cronemberger, F. and Kabanov, Yu. (2024) ‘Drivers of online trust in communication with regional government: Evidence from St. Petersburg’, Public Administration Issues, 5, pp. 146–162. (In English).

Regional governments commonly use e-government technologies when setting out to deliver value to the public. While the use of technology has become a standard of modern public management, risks and limitations associated with its use, such as lack of trust from constituents, need to be carefully examined in light of city experiences, an endeavor that is still scarcely undertaken in the context of smart city initiatives. This paper examines trust regarding online platform usage in St. Petersburg,