Want to contact the Georgia Public Service Commission? Here’s how.

A guide to interacting with the board that controls energy policy in Georgia.

The five members of the Georgia Public Service Commission are publicly elected officials. That means anyone can attend their meetings, offer public comments, and give feedback on energy affordability, justice, and policy in the state. 

Follow and reach out to the PSC

All commission hearings and meetings are open to the public and anyone can attend. You can find a calendar of meetings here. It meets at 244 Washington St. SW, Atlanta, Georgia, 30334-9052

Contact information: 

Toll-free in Georgia (outside Metro Atlanta): 800-282-5813

Metro Atlanta: 404-656-4501

Fax: 404-656-2341

Email: gapsc@psc.ga.gov

Commission hearings and meetings also are livestreamed on the PSC YouTube channel, though viewers cannot ask questions or pose comments online. You can also follow the PSC on social media. 

Before reaching out to or engaging with the commission, familiarize yourself with the roles and responsibilities of the commissioners, and initiatives the agency is working on so you can frame your request or response appropriately. 

Grist and WABE, Atlanta’s NPR member station, are engaged in an ongoing project demystifying energy policy and affordability in the state. You may find these resources may be useful.

• Want clean electricity? These are the overlooked elected officials who get to decide.
• Your guide to electricity and energy policy in Georgia (a glossary of terms)
• Resources (fact sheets, websites, and more)

Send a complaint, inquiry, or opinion

Public comments are heard during the first hour of hearings and the last 15 minutes of committee meetings. Sign-up sheets are provided and speakers are called on a first-come, first-served basis. 

You can learn more about filing a complaint, inquiry, or opinion to the PSC here. Comments must conform to certain guidelines, including a limit of three minutes at the lectern. Submit written comments here. People who regularly address the PSC say don’t be discouraged if you don’t receive a response right away. Follow up respectfully as time allows, and if you still aren’t satisfied reach out to commissioners through other means, such as calling their offices.

Get involved through community organizations

If you aren’t interested in or comfortable with testifying before the commission, several organizations regularly engage with the PSC and Georgia Power, which is the state’s largest electric utility and regulated by the commission. They include Georgia Conservation Voters, Black Voters Matter, Georgia WAND, and Georgia Watch, all of which offer volunteer opportunities for residents to participate in advocacy. 

Local chambers of commerce also send comments to the PSC, as do city and county governments. You can also look into whether your employer is involved, as major employers sometimes appear in front of the PSC or go through trade groups like the Georgia Association of Manufacturers. 

This story was originally published by Grist with the headline Want to contact the Georgia Public Service Commission? Here’s how. on May 10, 2024.