How to cancel NordVPN — and get a refund
Looking to try another VPN service? Find out how to cancel NordVPN to stop its auto-renewal.
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NordVPN is arguably the most popular VPN service. It boasts excellent speeds, a multitude of advanced security features, and incredible unblocking power to bypass geo-restricted content. It even takes our top spot in our list of best VPNs, but all these perks don’t come cheap.
If you’re after a more affordable way to stay protected online, thinking of giving another VPN service a whirl, or NordVPN just isn’t your cup of tea, it’s time to cancel your NordVPN subscription and stop being charged automatically. Better yet, you may be able to get a refund, too.
How to cancel NordVPN (and get a refund)
Canceling a NordVPN subscription is straightforward, as it only requires heading into your Nord Account and canceling its automatic renewal system. The same method can be applied to Windows, macOS, iOS, and Android.
Follow these steps to cancel NordVPN:
Log in to your Nord Account using your email and password.
Select the “Billing” or “Billing information” section.
In the “Subscriptions” tab, click on “Manage” in the “Auto-renewal” section.
Select “Cancel auto-renewal.”
NordVPN also offers a 30-day money-back guarantee. If you cancel your subscription within the 30-day period, you’ll be eligible for a refund. Follow these steps to request a refund:
Once you’ve canceled your subscription, create an email to support@nordvpn.com.
Write “Request for refund” in the subject field.
Provide your username or email address associated with your Nord Account, along with your date of purchase, amount paid, and reason for the request.
NordVPN states you should receive the refund within 10 days.
How to cancel NordVPN on iPhone
If you’ve purchased a NordVPN subscription on iOS through the App Store, follow these steps:
Go to the Settings app on your iPhone.
Tap on the profile icon.
Select “Subscriptions.”
Tap “NordVPN.”
Choose “Cancel subscription.”
How to cancel NordVPN on Android
For Android users that subscribed to NordVPN via the Google Play Store, follow the steps below:
Go to the Play Store app on your Android.
Tap on the profile icon.
Select “Payments and subscriptions.”
Choose “Subscriptions.”
Tap “NordVPN.”
Tap “Cancel subscription.”
There you have it; you’re now free from NordVPN and its auto-renewal system.