We’re looking for a international user experience researcher to join our team.
Job Title International User Experience Researcher (Fluent in Mandarin Chinese)
Application Deadline
June 15, 2024
Location United States
Responsibilities
Analyze the dynamics of client website or mobile app interface, identify issues and problems causing inefficiencies, and recommend changes to improve UX experiences for clients’ employees or users.
Plan and conduct a variety of user research methodologies, including:
Qualitative usability testing
Field studies
Benchmarking studies
Diary studies
Surveys
Interviews
Conduct these research studies in both English and Mandarin Chinese fluently. Write research reports and articles that summarize findings.
Analyze users' cognitive limitations and the impact of childhood development stages on user interface designs for young users.
Apply knowledge of psychological biases (e.g., confirmation bias, social desirability bias) to design valid research studies.
Study the impact of different cultural factors when designing for international or cross-cultural user groups.
Utilize understanding of cognitive psychology to anticipate, analyze, and explain the behaviors and perceptions of users.
Design user interfaces that support users and work within the limitations of human memory and cognitive abilities.
Manage the company’s WeChat account (China’s primary social media network), including planning the posting of articles and videos, as well as translating that content from English into Chinese; plus, handling and replying to followers’ inquiries, such as our UX conferences and content availability using Chinese.
Work 100% remotely from anywhere in the U.S.
Minimum Qualifications/Requirements
U.S. or foreign equivalent Master’s Degree in Human Computer Interaction
Must be fluent in written and spoken Mandarin Chinese
Must be legally authorized to work in the U.S.
Domestic and international travel required to conferences, user research sites and client locations (approximately 15%)
Application Process
Submit your resume and 2 research reports (One in English and one in Mandarin Chinese) through our application form
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