Freephone 153 inundated with queries on government cheques
The government freephone service is experiencing a barrage of calls linked to the recently mailed cost-of-living and tax refund cheques. Callers have reported waiting on the freephone 153 for over 40 minutes to speak to a call agent. Times of Malta was on hold for 30 minutes before getting through to the helpline. Once through, the journalist was informed by the receiver that the long waiting time was because the agency has been dealing with a flood of calls related to queries about the government cheques. Читать дальше...