Citizens Involved in Technology Assisted Governance (CITAG), a citizens group in Bengaluru, working towards improved governance in various sections, launched the CITAG Covid helpline portal, www.citagcovidhelpline.in on May 2. Mentored by IAS officer Major Manivannan, the platform has expanded to Udupi, Dakshina Kannada, Belagavi and Hubballi-Dharwad.