Twitter will start showing users its rules to encourage better behavior

After facing a barrage of criticism over the toxicity of its community, Twitter announced last month that it will attempt to more actively measure and combat bad behavior, with input from outside researchers. We’re now seeing an early, straightforward idea: make its rules of conduct more visible.

CEO Jack Dorsey tweeted that the company has partnered with an outside team, led by researchers Susan Benesch and J. Nathan Matias, to run a test, starting today. “Research has shown that when institutions publish rules clearly, people are more likely to follow them,” the researchers wrote in an announcement. With that in mind, the researchers will test whether making users more aware of the rules will promote civil discussion on Twitter.

Continue reading…