Delhi consumer commission imposes Rs 3,000 fine on retailer for charging Rs 7 for paper carry bag

"The customer has a right to know, before making his purchase that additional cost of the carry bag will be charged and also has the right to know the salient specifications and price of the carry bag," the commission said. It said carry bags of "undisclosed specifications" were forced on consumers at the price fixed by the retailer. Besides causing "harassment", the practice also affected the customer's rights to make an informed decision, the commission said.