Family who spent $10,000 on vouchers for trip to Disneyland made very basic mistake
'We were in disbelief when we figured it out. My dad and I just laughed and felt deflated at the same time.'
A family forked out £8,000 on what they thought was a dream vacation to Disney – but instead bought vouchers for Disney+.
TikToker Andie Coston’s elderly parents thought they’d save cash and buy vouchers to purchase tickets and restaurant reservations at the parks.
But when they had trouble loading them, Andie discovered that the gift cards were for television streaming service Disney+, and her parents had accidentally purchased over 70 years’-worth of the streaming platform.
Taking to TikTok to share the tale, Andie asked for advice on how to rectify the situation.
The video went viral with over 69,000 likes and 2.1 million views.
She said: ‘We were in disbelief when we figured it out. My dad and I just laughed and felt deflated at the same time.’
Andie and 16 of her family members had been planning the trip since 2020, but were shocked about the mishap – luckily, Disney worked some magic to rectify it.
![Story from Jam Press (Disney Gift Card) Pictured: Andie in her Tiktok about the Disney gift card mix up. ???We accidentally bought $10,000 Disney+ TV gift cards instead of Disney World park??? A woman has gone viral on TikTok revealing a hilarious blunder ??? after her parents accidentally bought $10,000 worth of Disney+ gift cards, rather than passes to the theme park. After planning a family vacation to Disney World for 16 members, Andie Coston???s elderly parents thought they???d save cash and buy vouchers to purchase tickets and restaurant reservations. But when they had trouble loading them, Andie discovered that the gift cards were for television streaming service Disney+ ??? and her parents had accidentally purchased over 70 years of the streaming platform. Taking to TikTok to share the tale, Andie asked for advice on how to rectify the situation and the video went viral with over 69,000 likes and 2.1 million views. ???We were in disbelief when we figured it out,??? Andie told NeedToKnow.co.uk. ???My dad and I just laughed and [felt] deflated at the same time. ???He asked me to tell my mum and I said no, so my oldest child offered in exchange for college funds (a joke). ???They did end up telling her and were so sweet about breaking the news. ???My parents did end up hearing from Disney last night. ???We were able to exchange the [Disney+] gift cards as well as get [park] gift cards.??? Social media users were in disbelief at the unfortunate mishap. One person commented: ???Kids: mom can we go to Disney, You forever: we have Disney at home.??? ???Who the hell allowed them to buy all of those?! You would think that would raise some retail red flags at checkout,??? said another viewer. Someone else added: ???Does no one read when buying lol.??? While one critic said it was ???clearly user error???, Andie clarified that her parents are 78 and don???t normally use streaming services. Another person recommended: ???Sell the gift cards. They???re](https://metro.co.uk/wp-content/uploads/2023/12/SEI_184715562-b64a-e1703066127107.jpg?quality=90&strip=all&w=525)
![Story from Jam Press (Disney Gift Card) Pictured: Andie in her Tiktok about the Disney gift card mix up. ???We accidentally bought $10,000 Disney+ TV gift cards instead of Disney World park??? A woman has gone viral on TikTok revealing a hilarious blunder ??? after her parents accidentally bought $10,000 worth of Disney+ gift cards, rather than passes to the theme park. After planning a family vacation to Disney World for 16 members, Andie Coston???s elderly parents thought they???d save cash and buy vouchers to purchase tickets and restaurant reservations. But when they had trouble loading them, Andie discovered that the gift cards were for television streaming service Disney+ ??? and her parents had accidentally purchased over 70 years of the streaming platform. Taking to TikTok to share the tale, Andie asked for advice on how to rectify the situation and the video went viral with over 69,000 likes and 2.1 million views. ???We were in disbelief when we figured it out,??? Andie told NeedToKnow.co.uk. ???My dad and I just laughed and [felt] deflated at the same time. ???He asked me to tell my mum and I said no, so my oldest child offered in exchange for college funds (a joke). ???They did end up telling her and were so sweet about breaking the news. ???My parents did end up hearing from Disney last night. ???We were able to exchange the [Disney+] gift cards as well as get [park] gift cards.??? Social media users were in disbelief at the unfortunate mishap. One person commented: ???Kids: mom can we go to Disney, You forever: we have Disney at home.??? ???Who the hell allowed them to buy all of those?! You would think that would raise some retail red flags at checkout,??? said another viewer. Someone else added: ???Does no one read when buying lol.??? While one critic said it was ???clearly user error???, Andie clarified that her parents are 78 and don???t normally use streaming services. Another person recommended: ???Sell the gift cards. They???re](https://metro.co.uk/wp-content/uploads/2023/12/SEI_184715574-f999-e1703066001668.jpg?quality=90&strip=all&w=524)
![Story from Jam Press (Disney Gift Card) Pictured: The stack of Disney gift cards after the mix up. ???We accidentally bought $10,000 Disney+ TV gift cards instead of Disney World park??? A woman has gone viral on TikTok revealing a hilarious blunder ??? after her parents accidentally bought $10,000 worth of Disney+ gift cards, rather than passes to the theme park. After planning a family vacation to Disney World for 16 members, Andie Coston???s elderly parents thought they???d save cash and buy vouchers to purchase tickets and restaurant reservations. But when they had trouble loading them, Andie discovered that the gift cards were for television streaming service Disney+ ??? and her parents had accidentally purchased over 70 years of the streaming platform. Taking to TikTok to share the tale, Andie asked for advice on how to rectify the situation and the video went viral with over 69,000 likes and 2.1 million views. ???We were in disbelief when we figured it out,??? Andie told NeedToKnow.co.uk. ???My dad and I just laughed and [felt] deflated at the same time. ???He asked me to tell my mum and I said no, so my oldest child offered in exchange for college funds (a joke). ???They did end up telling her and were so sweet about breaking the news. ???My parents did end up hearing from Disney last night. ???We were able to exchange the [Disney+] gift cards as well as get [park] gift cards.??? Social media users were in disbelief at the unfortunate mishap. One person commented: ???Kids: mom can we go to Disney, You forever: we have Disney at home.??? ???Who the hell allowed them to buy all of those?! You would think that would raise some retail red flags at checkout,??? said another viewer. Someone else added: ???Does no one read when buying lol.??? While one critic said it was ???clearly user error???, Andie clarified that her parents are 78 and don???t normally use streaming services. Another person recommended: ???Sell the gift cards. They???re a grea](https://metro.co.uk/wp-content/uploads/2023/12/SEI_184715572-26fe-e1703066176915.jpg?quality=90&strip=all&w=530)
She added: ‘My parents did end up hearing from Disney last night. We were able to exchange the gift cards as well as get park gift cards.’
The situation left TikTokers in stitches, with many questioning how the mistake was made in the first place.
Andrea Hewitt said: ‘I feel like the gift cards were pretty clear and this was user error.’
Andie replied: ‘My parents are 78. They don’t use streaming services – I’m now hearing lots of similar stories!’
Rogonzo joked: ‘Your kids: mom can we go to Disney? You forever: we have Disney at home.’
Get in touch with our news team by emailing us at webnews@metro.co.uk.
For more stories like this, check our news page.