Among others, he also suggested clubbing of similar or connected matters, granting at least limited financial autonomy to the consumer commissions, reducing unnecessary adjournments besides following the principles of natural justice and adjudication through summary trials. Meanwhile, Consumer Affairs Secretary Rohit Kumar Singh said the department held a special drive 'Lok Adalat' and 'Grahak Madhyastata Samadhan' to settle the pending cases and such initiatives will be continued in future.
